The organizer is beautifully made and fits my Hermès Birkin 30 perfectly. The craftsmanship, quality of the materials, and attention to detail exceeded my expectations. The French Grey color is elegant and the organizer provides excellent structure while preserving the natural shape of the bag.
What truly sets MaiTai apart, however, is Tai's customer service. My original shipment was unfortunately misdelivered by DHL, something completely outside of her control. Throughout the entire process, Tai was kind, responsive, patient, and genuinely cared about making things right. Rather than asking me to wait indefinitely while DHL completed its investigation, she sent a replacement at her own expense.
It is rare to find a business owner who stands behind both her products and her customers the way Tai does. Although the shipping issue was frustrating, the way she handled it turned me into a customer for life.
I absolutely love my organizer and would not hesitate to purchase from MaiTai Collection again.
I am thrilled with my latest Mai Tai Collection Birkin 35 insert!! I had a hard time deciding which color to compliment my Orange Birkin and decided on the Wild Geese. The insert is a beautiful compliment to the B35 and I love it!! I own several MT inserts and each have worked beautifully through the years-they seem to show no wear at all. The craftsmanship is simply stunnning. My hobby is machine embroidery and I couldn’t even come close to the quality of the work on these inserts nor the quality of the fabric MT chooses. Here are a few photos to illustrate how beautiful the insert looks with the bag!!
Wunderbare Qualität, sehr exakt gearbeitet, aufwändiges Innenfutter und natürlich: sehr hübsche Stoffmuster - ein echtes Maitai Collection Design !!
Liebe Martina,
ganz herzlichen Dank für die wunderbare Bewertung und das schöne Foto. Es ist eine große Freude, die Pochette mit wunderschönen Hermès-Seidenkreationen gefüllt zu sehen.
Vielen Dank auch für die lieben Worte zur Qualität, Verarbeitung und Stoffauswahl. Ich freue mich sehr, dass alles so gut gefällt!
Ganz liebe Grüße
Tai
The quality of craftsmanship is amazing! My insert came very quickly and fits perfectly in my bag.
Dear Bonnie,
Thank you so much for your lovely review and five star rating.
I am so happy that your are pleased with the quality of our craftsmanship and that the insert is a perfect fit for your Kelly bag.
Thanks so much again, and I hope you enjoy your insert for many years to come.
Warm regards,
Tai
Dieses ist nun mein 3. Taschenorganizer von Mat Tai und ich bin wie immer begeistert.
Hochqualitativ, ausgefallen im Design und ein echter Eyecatcher.
Meine Picotin behält zudem seine schöne Form und das Inlay schütze, ziert und organisiert den Innenraum der Tasche.
Liebe Sonja,
Vielen herzlichen Dank für die wunderbare Rezension und Ihre langjährige Kundentreue.
Vielen Dank auch für das schöne Photo, über das wir uns besonders gefreut haben. Der Liberty London Einsatz passt wirklich ausgesprochen schön in Ihre Picotin Tasche.
Ich freue mich sehr, dass Sie mit Ihrem Einsatz zufrieden sind, und wünsche Ihnen viel Freude damit!
Herzlichen Grüße,
Taina
This is an insert for a special fauve alligator Birkin that I fell in love with. When I bought the bag, I knew I needed to order a MaiTai insert immediately. That insert made a magnificent bag absolutely perfect! The insert complements the interior of this bag and I am spellbound every time I open the bag!!
Dear Karee,
What a beautiful review for such an extraordinary bag. I am so happy to know that the insert complements the interior of your fauve alligator Birkin so perfectly and makes opening it feel even more special.
Thank you so much for entrusting MaiTai Collection with such a rare treasure and for sharing your delight so generously. It is so much appreciated!
Warmest regards,
Tai
A perfect fit for my Kelly 28. This is a bag that did not have a good insert for a long time. But when I replaced the insert I had, the bag just looked better inside and outside. MaiTai inserts allow the sides of the bag to fold as they should, It makes such a HUGE difference. Thank you Tai! All your help is appreciated.
Dear Karee,
Thank you so much for this wonderful review. I am so happy to know that the insert has made such a noticeable difference to your Kelly 28, both inside and out.
Allowing the sides of the Kelly to fold naturally is such an important aspect of the construction, and it is very rewarding to know that the bag now looks and feels as it should. Thank you so much again for your trust and for appreciating the thought behind every detail.
Warmest regards,
Tai
This Battenburg Rose is stunning! In fact, all my MaiTai inserts are the absolute best bag inserts--HANDS DOWN! I can't believe it took me all this time to find them! Once I started buying MaiTai inserts, there was just no going back to the other silk variety bag organizers. These hand crafted inserts are the most beautiful, while also being the most functional. I have replaced most of my Hermes inserts with them--and now I want my friends to experience the same delight every time they open their bags! They make wonderful gifts!!
Dear Karee,
Thank you so much for this wonderful review and for your incredibly generous words about my inserts.
Thank you also for sharing the lovely photos. The Trellis Framboise/Petits Pois looks absolutely beautiful in your vert anis Birkin, what a perfect match!
I am so happy that our inserts have brought so much beauty and enjoyment to your collection. Knowing that you have replaced so many of your previous organizers with MaiTai inserts is a truly special compliment.
Thank you again for all your support and trust. It is so much appreciated.
Warmest regards,
Tai
Yet another absolutely beautiful bag insert from MaiTai. Their products are always of the highest quality. The fabric choice is elegant, and the delivery is very fast. I would happily recommend MaiTai to my friends and family. I have been a customer now for many years and look forward to my next purchase.
Dear Lianne,
Thank you so much for this wonderful review and for your loyalty for over a decade. It is always such a pleasure to see you return, and your continued support over all these years means so much.
I am truly happy that you are so pleased with your latest insert and that you continue to appreciate the fabrics and our craftsmanship. Thank you also for recommending MaiTai Collection to your friends and family. That is incredibly kind and sincerely appreciated.
Warm regards,
Tai
Loved my insert, it's so pretty and nice. Highly Recommended A++. Thanks
Thank you so much for your lovely review and recommendation.
I am delighted to know that you love your insert and find it both pretty and practical.
Thank you again for your kind words and support.
Warm regards,
Tai