Terms of service

PRODUCT AVAILABILITY

Items are dispatched within 1-2 business days. If out of stock, you'll receive an email with an estimated shipping date and options to modify or cancel your order.

PRICES

Listed in Euros, including VAT where applicable. A legal invoice is included with delivery.

PAYMENT

Processed securely via Shopify.com.

Accepted methods: Visa, Mastercard, American Express, Apple Pay.

EU/French customers can use SEPA transfer by emailing customerservice@maitaicollection.com for a quote and bank details.

Orders ship 1-2 business days after payment.

Non-refunded credit card/platform fees from original payments are not returned if you change your card.

PRIVACY

Your email is used only for order updates. Personal details are not shared or used for other purposes.

EU WITHDRAWAL RIGHTS


For consumers in the European Union, statutory withdrawal rights apply where required by law. Details, including our online withdrawal function, are available in our Refund Policy.

COPYRIGHT

All website content is copyrighted © MaiTai Collection unless noted. Reproduction requires permission.