We've resumed our normal shipping schedule. However, substantial delays to the estimated delivery time frames are still to be expected.

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Feedback and reviews

Please post your feedback in the 'leave a comment' box at the bottom of this page.

If you have any questions, kindly send them to me via email: customerservice@maitaicollection.com

Thanks so much!

Best wishes,

MaiTai

155 comments

Jul 03, 2020

Bonjour!

Thank you so much for making such a lovely product! I was so excited to get my new organizer for my Birkin and the print, craftsmanship exceeded my expectations. I have several organizers, including Hermes, for my various Birkins, and this by far is my favorite.
Looks like I’ll be collecting other styles as well.

Merci mille!
~Judy

Judy Karam
Jun 27, 2020

The Birkin insert arrived today, and it is very lovely! My wife was extremely pleased with the beauty and craftsmanship of your luxurious product.
Best regards,

Clark
Jun 27, 2020

My insert arrived today and it is beautiful. Thank you!

Angela
May 12, 2020

Hello,
I would like to purchase an insert for a Birkin 30 and I was wondering if any more pockets can be added to the insert. Also, may I have the outside measurements of the insert in inches.
Your inserts are lovely and I am interested in the Jean-Paul Gaultier Collection in the red Skin Laque.
Also, I am wondering how long to send to the USA (California). Do you think there still might be a delay due to the current Covid-19 situation?
Thank you very much.
Margaret

Margaret
Apr 12, 2020

Dear MaiTai Collection Team,

thank you for the wonderful insert!

I hope everybody keeps healthy!

Best regards from Germany

Susanne
Feb 29, 2020

Good morning, i have your beautiful collection. I carry my beautiful scarfs and wraps in them . Whenever I pull your beautiful bags out of my bag to pull out my beautiful scarfs someone always comment on her beautiful your embroidered envelope is! Can I ask you. I love having my beautiful bags with your inserts looking just right. Have you ever considered making a waterproof envelope or zipper bag. I carry hand wipes with me all the times like so many women do. Here in the us it’s very common for us ladies to carry them. I end up buying an inexpensive zipper case so that I can carry them with me. I hate to have the alcohol leak from the wipes and ruin my designer bags. How about waterproof make up bag. Vera Bradley makes them and you can throw them in the wash. Just an idea. I’ve give your website out to a few people. I was at Hermes and i pulled my insert out to try in another bag and even the sales associate commented on her beautiful it was. Thanks again!

Mena Mandara
Sep 25, 2019

Hello Mai Tai Collection,

Thank you for sending me beautiful products of yours.
The items have just arrived!
They are really gorgeous.
I’m so happy to have them and love to use them from now on.
I really appreciate your prompt despatch and careful rapping.
It reached me in very good condition.

Thank you again for your wonderful consideration.

Sincerely,

Miyako
Sep 07, 2019

Dear MaiTai,
I am so impressed by your products and your site. You have perceived and met a need for quality products that truly complement luxury items in the most refined and elegant manner. I have just received the black and brass “ornament” necklace set, and am so happy with the quality and beauty of it. I will purchase more items in future.

Melissa
Sep 01, 2019

Hi Maitai… I’ve got the bag insert already. Am so happy it’s fit my lindy so well. And love the whole things (material, shape, and the art works)
Bleu de Chine is so pretty.
Thank you for creating this.

All the best for your creations

Cheers,

Borra
Aug 12, 2019

MaiTai
I just received the shipment. The bag inserts are beautifully made and the packing was done so carefully.

Tks again for creating and sharing these beautiful items. A sprinkle of beauty cheers up my days.

Anita

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