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Feedback and reviews

Please post your feedback in the 'leave a comment' box at the bottom of this page.

If you have any questions, kindly send them to me via email: customerservice@maitaicollection.com

Thanks so much!

Best wishes,

MaiTai

158 comments

Jun 16, 2018

Dear MaiTai,

I just received my Lindy 26 insert this week, and I would like to say that I’m so pleased I waited these last few months for it to be available!
It fits perfectly, the material is lovely and light, and it still allows my Lindy to take on its natural slouchy shape.

Thank you so much!

Best wishes,

Alison
Jun 16, 2018

Hello dear MaiTai!
My Kelly 32 Gris handbag insert that I recently ordered arrived last Monday—-it is so lovely! When I unwrapped it I thought it might be too large, but sure enough—-it fits like a glove so beautifully! The attention to detail also makes it so special. Thank you for creating such gorgeous accessories for our Hermès works of art!
Warmest regards,
Regan

Regan
Jun 06, 2018

Hello,

I’ve just received the evelyne insert.
I absolutely love the superb quality of the insert.
Thanks again!

Caroline
May 27, 2018

Is bag insert for bolide 27 available?

Theresa Lee
May 26, 2018

Hi, MaiTai:
Love your website! I am interested in order some of your scarf rings (in horn and MOP) as well as some of the mink bag charms. I live in Canada and was wondering if you know if these items are restricted for delivery to Canada. Have you sent any of these items to Canada??

Natalie
May 01, 2018

Dear MaiTai, I am looking for something you could create and do well: a combined scarf ring and pin—so that I could secure my tied scarf in the scarf ring to my clothes, say, up near my shoulder and not have it fall back down to the front. All your work shows excellent design and technical forethought as well as skill in execution—if anyone can do this, you can. Please do consider creating it! To start, maybe Grande (for the 90×90 Hermes), then perhaps a shawl scarf ring. Done well, it will sell! I could used a few! Thanks for your excellent and beautiful work! I also love your necklaces. Perhaps some more in the long gem collection…? or mid-length gem? Many thanks! Ellin Burnham in Göttingen.

Ellin Burnham
May 01, 2018

I bought a couple of carf/shawl rings and I love them! I bought the seconds, but there high quality as well.
They are really perfect for my scarfs!
At first I received the wrong colour shawl ring but Helen corrected this in a superb way. Thank you so much Helen for the great service you have given me!

With kind regards,
Nathalie

Nathalie
Apr 30, 2018

I would like to know where can I purchace the dress which you bought in Thailand.(silk chiffon Kattan Dress) as I am in bangkok till 3rd of APR. I am apliciated if you reply the message soonest.

TAKAKO KURIBAYASHI
Apr 03, 2018

Hello. I have a couple of Maitai inserts for my Birkin 35s and I love them. But, I also need an insert for my Delvaux East West Brilliant Satchel whose dimensions are 36cm (wide) x 17cm (deep) x 19cm (high). It is shaped just like a height challenged Birkin, i.e., triangular on the sides when closed. Do you think your insert for the Kelly 35 would work? I don’t know the height and depth of that one. Thanks in advance.

Lynn Young
Jan 14, 2018

Hello, I would like to purchase a bag organizer for my Elelyne PM in orange color. What color would you recommend? Thanks!

Elena Drelichman

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